New Courier Guides

Whether you're considering applying as a courier, or preparing for your first delivery, this is where it all begins. From your initial application to completing your first week on the road, you'll find what you need here.

Frequently Asked Questions

To deliver with us, you’ll need:

  • To be 18 years old or older
  • An Apple or Android smartphone with data.
  • A moped, bike or car - plus licence and the correct insurance
No previous experience is needed – it’s one of the few truly accessible jobs without experience in the delivery sector.

Delivering with Just Eat means you will make money for each delivery. The courier app will send you delivery ‘offers’. You can review each of these offers and decide if you’d like to complete the delivery.

Safety is always our priority. Everybody who delivers is required to share an existing, or complete a new, criminal background and right to work (RTW) check. Completing a new check takes about 15 minutes. For new checks, you’’ll receive an email from a company called Sterling.

We have a range of equipment you can purchase for a very reasonable price depending on your needs from jackets, helmets and of course our thermal bags to ensure food is delivered safely and correctly. There's no obligation to use Just Eat branded equipment. Feel free to use your own equipment in work however, you must ensure that it meets our minimum safety requirements.

Yes, we mainly operate a closed network. This is to help make sure we maintain a balance of couriers and orders. When things are busy, you might have the opportunity to jump on a “open runs” and start delivering straight away.

Please only apply in the Just Eat zone you wish to deliver in. If your preferred zone is closed, we’re not able to transfer your account.

Incentive available for new couriers in the following geographic zones only: Amesbury, Hollywood, Llanelli, Pontefract, Saltash, Elgin, Newquay, Workington, and Bristol. Full T&Cs can be found here