Are you looking to provide your delivery services as a Just Eat courier in the UK? Make sure you have the correct documents ready to go before you apply. This guide breaks down exactly what you’ll need for an easy application.
There are 3 must-have documents you need ready when applying to provide your delivery services as a courier at Just Eat:
A government-issued photo ID
A driving licence (if using a car/van/motorcycle/scooter)
Hire & Reward Insurance
A government-issued photo ID is used to verify your identity during the application process, particularly for a background check. If you're delivering by bicycle or e-bike and don't have a driving licence, you'll need to upload a government-issued ID instead.
Any government-issued ID is genuinely accepted as proof of identity. This can include:
✅ Valid passport (UK or International)
✅ National Identity Card
✅ Biometric Residence Permit (BRP) / Residence Card
✅ Proof of Age Card
Make sure your ID document shows:
Your full name
Your photo
Your date of birth
Expiry date (and is not expired)
When uploading your ID, make sure that:
Your document is valid (not expired)
Ensure good lighting when taking a photo (no glare or blur)
Make sure all 4 corners are visible
When applying to deliver with Just Eat using a car, van, scooter, or motorbike, you need to upload a driving licence to prove you can legally drive. However, if you plan on using a bicycle or e-bike, you only need a government-issued photo ID.
In summary, whether you need to upload a driving licence depends on what vehicle you plan to deliver on.
Vehicle type | Driving licence upload |
Car | Yes |
Van | Yes |
Moped / Motorcycle | Yes |
*Legal E-Bike | No - government-issued photo ID only |
Bicycle | No - government-issued photo ID only |
A provisional licence means you're still learning to drive and cannot drive unsupervised. Just Eat only accepts full, valid driving licences that allow you to drive independently.
If you have a non-European Union (EU) driving licence or international driving permit, you can drive in Great Britain for up to 12 months. If your licence is not in English, you must also provide a notarised translation of your licence.
When uploading your driving licence, make sure that:
You upload both sides of your licence as two separate photos
Make sure your licence is valid (not expired)
Ensure good lighting when taking a photo (no glare or blur)
Make sure all 4 corners are visible
Your normal car or motorcycle insurance only covers personal use (for example, going shopping, or visiting friends). When you deliver for work, you need special cover, called "Hire and Reward" insurance.
This type of insurance covers you for when you use your vehicle for business purposes - for example, getting paid to transport goods for people. If you work without it, you're breaking the law, and your insurance won't pay if you crash while delivering.
You need Hire and Reward insurance if you drive a:
✅ Car, van, motorcycle, or scooter
You do not need Hire and Reward insurance if you drive a:
❌ Bicycle
❌ E-bike
When you sign up for Hire & Reward insurance, your insurance provider will send you several documents - make sure you upload the correct one with the right information.
✅ Certificate of Motor Insurance: An official paper from your insurance company showing what you're covered for.
We accept either a Letter of Enrollment (for Zego's Pay-As-You-Go insurance) or a Certificate of Motor Insurance (for longer-term policies from Zego or other providers).
When uploading your insurance confirmation, these words must appear: "Hire and Reward" OR "Carriage of Goods" OR "Food delivery".
Other things to check on your insurance document include:
That your full name is spelled exactly like it is on your Just Eat profile
If other companies are listed (like Uber Eats), "Just Eat" must appear too
❌ Don't upload: A quote, or an app screenshot
When uploading your proof of Hire and Reward insurance, make sure that:
You upload a clear photo or scan of the insurance
That all 4 corners of the document are visible
That all the words on the document are readable
Having the right documents ready before you apply with Just Eat makes all the difference. The better prepared you are, the faster your application gets approved—and the sooner you're on the road earning.
* A legal e-bike meets the following requirements:
Motor: 250W maximum
Stops at: 15.5 mph
Only works when pedalling
